On-Site Services
Yes! We make house calls!
Unscheduled On-Site Services available in Calistoga during regular on-site business hours.Other areas in Napa Valley by appointment.
Before you call:
Read our Tips and Tricks Sections before making an appointment for an on-site visit.
The regular rate for all onsite services (except Production Services and Backup Services) is $100 per hour with a one-hour minimum. You can pre-purchase 12 hours of on-site time for $750, thereby reducing the effective rate to $75 per hour. Many of our clients prefer this option.
Regular On-Site hours are Monday: 9 a.m. – 2 p.m. and Wednesday through Friday, 9 a.m. to 2.p.m.
On-Site
rates outside the normal business hours run $150 per hour with a 2
hour minimum.
Payment for on-services is due upon completion of the visit unless you have pre-purchased hours (see above).
Anti-Virus / Malware
If you use Microsoft Windows, then you're in the middle of a war. Your enemies range from the brilliant hackers in Russia to 12 year old kids with virus making software. If you don't have the right kind of protection, your computer is at risk.
Backup Services
Sooner our later your data will disappear into a cloud of electrons. Backup systems are your insurance that you can recover any data that you might lose due to machine malfunction or accident. We specify, test, and monitor systems for Mac, Linux and Windows computers.
Computer Lessons
System Basics for Mac Classic, Mac OSX, Windows98, Windows2000, Windows XP, Windows Vista, Ubuntu Linux, and SUZE Linux • Web Browsing with Explorer, Firefox, Safari • All the ins-and-outs for Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) • Training for Adobe programs (Photoshop, Illustrator, DreamWeaver, Flash, InDesign, PageMaker) and QuarkXPress. • In-depth instruction for Apple iLife, iWork and Pro products—would you believe even more?
Data Recovery
Sometimes even your backup systems fail and you're left with nothing. What do you do? WTS+S is a long standing partner of DriveSavers.
Internet Support
Modems (DialUp, DSL, Cable) and T1 Connections • Routers, Bridges, Hubs, Switches and Wireless • Fixed (wired) network installations for home or office • Network Security • Web Browsing • E-Mail.
Macintosh support
Over 20 years experience supporting Macs in a variety of business settings and home environments • Support for fonts, MS-Office, Quark, Adobe Web & Print Software, Apple Software • Mac/Windows Integration. System Consulting • Unequaled problem solving • File and Printer Sharing • Networking with PC’s • Apple XServe setup.
Networking Support
Everything you need to wire your home or small office. Our expertise covers cable (10Base2 and F) • ethernet (10BaseT, 100BaseT, 1000BaseT); telecom/phones (Category 3 – 2, 4, and 6 wire) • wireless (a, b, g, n, and usb) • power over ethernet • networking cards • upgrades • hubs and switches, VPN's.
Software Support
Expert Level Production working in your office or home: MS Word, MS
PowerPoint, QuarkXPress, Adobe InDesign, Adobe Photoshop, Adobe Illustrator,
Adobe DreamWeaver, Adobe GoLive.
Windows Support
A+ Certified Hardware and Software Support for Windows Machines SpyWare/AdWare/Virus cleaning and inoculations • Printer setups • Networking • File-Sharing • System Optimizations